Frequently Asked Questions

  1. Why don’t I qualify to receive a free magazine subscription?
  2. When will I receive my first magazine issue?
  3. How long will it take to process my changes? 

  1. Why don’t I qualify to receive a free magazine subscription? 

    Free subscriptions are available only to those individuals who meet certain demographic and/or geographic criteria as established by the publisher. The publisher reserves the right to limit the quantity of free magazine subscriptions. In certain cases, you may meet the criteria to qualify, but due to limits on the number of free subscriptions available, the start of your subscription may be further delayed.

        

  2. When will I receive my first magazine issue? 

    Please allow 4 to 8 weeks for receipt of your first issue.

        

  3. How long will it take to process my changes? 

    Please allow 4 to 8 weeks for address changes/corrections to take effect. Please contact us regarding misdirected issues during this time. Our customer service department is open to assist you Monday through Friday, 7:30 a.m. to 4 p.m. CST. 
    Email: CONP@kmpsgroup.com
    Phone:
    1-800-869-6882 Option #5  






 
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